The 2014 Best Places To Work in the Federal Government Survey, published by Stier’s group, ranked DHS dead last among large agencies.
Many DHS employees have said in the annual government “viewpoint” survey of federal employees that their senior leaders are ineffective; that the department discourages innovation, and that promotions and raises are not based on merit. Others have described in interviews how a stifling bureaucracy and relentless congressional criticism makes DHS an exhausting, even infuriating, place to work.
Beyond the problems listed here, there are a great many reasons why it might suck to work for the DHS. To begin with, the agency is actually a Frankensteinian monstrosity consisting of 22 agencies, all with their own ideas on how to run things and nearly all of them with their own sets of problems.
The DHS is in the (relatively) newly-minted business of securing the homeland against all comers — mostly terrorists of the foreign and domestic varieties. Whether it’s done out of paranoia or just the overwhelming need to look busy every time the national budget nears a vote, the DHS has gone overboard in its assessments of potential threats. The shorter of the two lists it has compiled by this point would be titled “Not Terrorists.” Over the years, the DHS has conjectured that terrorists are hiding in food trucks, using hotel side entrances, exercising their First Amendment rights, possibly years away from graduating high school… etc.
The DHS also presides over the TSA, a security agency in name only that seems mostly interested in patting down mastectomy patients, running their brusquely officious hands over pre-teens, dumping breast milk and other “explosives precursors” into nearby garbage cans and feeling completely threatened by words printed in foreign languages.
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